Services

WHAT CAN WE DO FOR YOU?

Fit-​Fix is an authorized service provider for many nationally recognized manufacturers. We specialize in fitness equipment repair and maintenance of residential and commercial gym equipment.

Our Services

We are Qualified & Professional

Your safety is our #1 priority. Our certified and expert technicians will repair, resolve and properly maintain as per manufacturer standards, giving you the confidence the equipment is safe and protect your investment. We aim to provide you the best service with a personal touch.

REPAIRS & TUNE-​UPS

You want your fitness equipment to be ready to use when you are ready to work out. We are a full-​service repair shop and on-​site factory authorized service provider. Our certified technicians will come to your gym, fitness facility or home to troubleshoot the problem. They will diagnose the issue with your machine and let you know what equipment parts are needed and the cost of repairing your fitness equipment.
DELIVERY & INSTALLATION
Due to liability and not having specific knowledge of disassembly and reassembly, many moving companies will not move fitness equipment. Fit-​Fix has in-​depth experience and fitness equipment expertise to deliver and install fitness and gym equipment. Proper installation of cardio and strength equipment prevents future safety and operational problems. We make sure the products you have purchased arrive safely, are installed correctly and are in position to provide excellent results.
RELOCATION & ASSEMBLY
Moving can be stressful and disassembling your fitness is a technical and tedious process. Many moving companies will not move fitness equipment for this reason. Let Fit-​Fix prepare your fitness equipment for the journey!
Fit-​Fix technicians have in-​depth experience and fitness equipment expertise to relocate and install your fitness equipment. Whether it is breaking down a fitness unit or the installation of several, we will professionally disassemble your machinery in preparation for a move then reassemble it ensuring that no damage to the equipment or property occurs in the process.
FACILITIES ASSESSMENT
Our team of experts are available to help you realize your vision and create the most effective layout for your facility. After reviewing your space and requirements, we will assess your facilities unique needs, specifications and identify conditions. After we will provide you with equipment options specifically suited to your needs.
CUSTOM CABLES
& BELTS
We make custom cables and Kevlar Belting for most strength equipment units.
UPHOLSTERY REPAIR

Is your strength equipment still functioning but looking tired and worn? We offer professional upholstery services from start to finish. We understand that refurbishment of equipment will fit your budget better than purchasing new fitness equipment. Let us help you make your used fitness equipment look new again.
COMMERCIAL INDUSTRIES SERVED
Condominiums & Apartment Communities
Universities,
Colleges,
High Schools
Recreation & Sports Training Centers
Hotels/​Resorts, Specialty Gyms
Training Studios, Physical Therapy & Rehab Centers

Brand Manufacturers

We work with some of the biggest brands

Don’t see your brand?
No problem.
Contact Us

Preventative Maintenance

Prevention keeps your machines running longer and stronger. Stay on top of maintenance issues before they start with our Preventative Maintenance Program. Fit-​Fix can help you take care of your exercise machines by providing monthly, quarterly, bi-​annual and annual maintenance plans.

REGULARLY SCHEDULED MAINTENANCE

Our custom Preventative Maintenance Program is designed to keep your equipment working safely and efficiently and to limit the frequency of repairs through regular maintenance, calibration, lubrication and inspections. It is a misconception that since a piece of equipment is under a manufacturer’s warranty a service agreement is not necessary. The best analogy to explain this is your vehicle. Although your vehicle is under warranty, the dealer does not pay for oil changes, tire rotation, alignments, tune ups, etc. All equipment has a manufacturer suggested Preventative Maintenance Schedule which should be done daily, weekly and/​or monthly from the day you receive your equipment. Fit-​Fix offers customized programs designed for your specific needs.

THE BENEFITS OF PREVENTATIVE MAINTENANCE

Regularly scheduled maintenance can:

  • Lower your operating expenses by identifying issues before they become expensive repairs
  • Increase the lifespan of your equipment by preventing excessive wear
  • Minimize equipment downtime by finding problems before they occur
  • Avert safety problems that could result in injury
  • Improve user satisfaction of customers of commercial gyms

LOOKING TO MAINTAIN YOUR FITNESS EQUIPMENT?

A preventative maintenance plan can extend the life of your equipment and save you money in the long run. We offer flexible plans to suit your needs.

BASIC SERVICE MAINTENANCE

NO CONTRACT

For facilities or individuals who do not require a service contract, we offer basic maintenance services which includes an inspection of your equipment and tune up as suggested by the manufacturer. To schedule a basic service maintenance call please complete our online Request A Technician Form to arrange a preventative maintenance appointment.
REQUEST A TECHNICIAN
FULL SERVICE MAINTENANCE

MONTHLY, QUARTERLY, BI-​ANNUAL & ANNUAL CONTRACTS

For commercial gyms we offer affordable full maintenance service contracts on a monthly, quarterly, bi-​annual and annual basis. Our maintenance service programs will help you protect your investment, decrease equipment downtime, prevent major equipment failures and overall ensure the safety and reliability of your equipment for years to come. To receive a quote for a contract please complete our online Contact Us Form.
CONTACT US
PROLONG THE LIFE OF YOUR EQUIPMENT

Investing time and money into equipment maintenance can help prolong the life of your equipment and ensure you aren’t surprised by costly repairs in the future.

Frequently Asked Questions

Give us a call with any questions that were not answered below, and we’ll be more than happy to answer them for you.

What methods of payment do you accept?

We accept cash, credit card (Visa or Mastercard), cheque, electronic transfers and paypal transfers.

What type of equipment do you repair?

We repair most fitness equipment from full commercial to home equipment (both cardio and strength equipment) as long as replacement parts are available in the marketplace.

How far do your technicians travel?

We service a very wide area from our head office which is located in Lachine, Quebec (H8S 2B8). 50km from our head office is included in our travel fee. Any travel over 50km will result in an extra charge.

We also have a satellite office located in Plattsburgh, NY (USA) and conduct service calls in the Upstate New York, Vermont and New Hampshire regions. Please contact us for a precise service area quote.

Where do I find the serial number on my equipment?

The serial number is on a sticker normally located near the power supply of your unit or on the unit frame.

Do we offer a guarantee after the work is complete? (if applicable)

We offer a 90 day guarantee for the portion of the fitness equipment that was replaced or repaired by our technician.